Effective Date: 05-09-2026
At WellSerra, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how WellSerra collects, uses, stores, and protects your information when you visit or make a purchase from our website.
1. Information We Collect
When you use our website or place an order, we may collect information such as:
* Name
* Mobile number
* Email address
* Billing and shipping address
* Payment and transaction information
* Order details
* Information you voluntarily provide to us
* Website usage and device information
Payment information may be processed securely through third-party payment service providers. We do not knowingly store your complete card, UPI, or banking credentials.
2. How We Use Your Information
We may use your information to:
* Process and deliver your orders
* Provide customer support
* Send order confirmations and updates
* Process payments and refunds
* Improve our website, products, and services
* Communicate promotional offers, where permitted
* Prevent fraud, misuse, or unauthorized activity
* Comply with applicable legal requirements
3. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website traffic, and provide relevant marketing. You may control cookies through your browser settings.
4. Sharing of Information
We may share necessary information with trusted service providers who help us operate our business, including:
* Payment processors
* Shipping and logistics partners
* Website and technology providers
* Marketing and analytics service providers
* Customer-support providers
We do not sell your personal information to third parties.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission or electronic storage can be guaranteed to be completely secure.
6. Marketing Communications
If you have provided consent, we may send you information about products, offers, launches, or other WellSerra updates.
You may opt out of promotional communications at any time.
7. Third-Party Links
Our website may contain links to third-party websites or services. WellSerra is not responsible for the privacy practices or content of those third-party websites.
8. Children’s Privacy
Our website is not intended for children below the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.
10. Contact Us
For privacy-related questions or requests, please contact:
WellSerra
Email: wellserrasupport@gmail.com
Phone: 7985967255
Address: 467-H DURGA CHOWK BARGO RUSTAMPUR GORAKHPUR UTTAR PRADESH 273016